Patient Advisory Council
A dedicated group of ambassadors who advise staff on improving patient services at Howard Brown Health including LGBTQ+ and HIV+ communities. Members also support outreach at events like health fairs, parades, and festivals.
We’re Actively Recruiting New Members
We are looking for patient ambassadors who want to partner with Howard Brown staff to help strengthen patient services. Together, we work to uplift and represent the voices of the LGBTQ+ and HIV+ communities.
Full details on responsibilities, stipends, meeting cadence and locations are included further below on this page.
To apply, simply click on the link below and create an account in Better Impact.
How PAC Members Make a Positive Difference
- We come together in person every other month (alternating between north and south side clinic sites) with Howard Brown staff to learn about current and upcoming initiatives focused on enhancing care and support for our patients.
- We share patient feedback and concerns with leadership and offer thoughtful ideas to help address challenges and create a more positive patient experience.
- PAC members are encouraged to take part in community events (ie Diabetes Fair, Colorectal Cancer Awareness Event & World AIDS Day) and help spread the word about the many services Howard Brown Health offers including primary care, dental care and behavioral health services.
- We also volunteer to support Howard Brown. In the past we have helped at The Brown Elephant-Andersonville, the Gala, Pride Parade, Pride Fest, Market Days, El Mercadito and some of us even participated in AIDS Run & Walk!
- PAC members also volunteer at various clinics, connecting with patients and helping identify meaningful ways to enhance services and support ongoing improvement.
PAC Member Responsibilities
PAC members meet bimonthly at Howard Brown sites (i.e.: alternating between Rogers Park and Englewood). Active participation and sharing feedback are essential. Members also support outreach at events like health fairs, parades, and festivals.
PAC Requirements
- Current Howard Brown Health patient or client with visits in the last 12 months to a provider or clinician.
- Want to serve as a patient ambassador to partner with Howard Brown staff to help strengthen patient services. Together, we work to uplift and represent the voices of the LGBTQ+ and HIV+ communities.
- Willing to serve a 2-year term with the option to renew an additional year with the maximum participation of 3 years.
- Travel to meetings on north and south side of the city on the second Wednesday of every other month from 6-8pm.
- Willing to actively engage in meetings, sharing your patient experience and stay for the duration of the meeting.
- Willing to attend a new volunteer orientation within 4 months of joining the PAC.
- Willing to volunteer with 3-4 community health events.
Stipend and Dinner
PAC members receive a meal and a $50 stipend via PayPal for attending meetings.
Meetings and Locations
- 2nd Wednesdays from 6-8pm
- Every Other Month (See PAC Handout)
PAC Member Resources
Handout | PAC Survey | Patient Feedback | Govenda | Better Impact | ByLaws
Questions?
If you have any questions regarding the Patient Advisory Council, please contact Steven Solomon, Community Impact Officer, at stevens@howardbrown.org or by calling 872.269.3422.