John H. McElwee has over 20 years of healthcare finance experience in nonprofit settings, and recently he was the CFO for Borgess Health’s medical group in Kalamazoo, MI. He earned his CPA license while working at Deloitte in the early 1990’s and obtained his MBA degree from the Kellogg School of Management at Northwestern University. John’s focus on process improvement initiatives have increased patient satisfaction with the billing process, which can sometimes be the most confusing part of a patient’s healthcare experience. Originally from the Detroit area, John moved to West Michigan after graduating from Hope College where he earned his Bachelor of Administration degree in Business and Accounting. John also earned his Master of Business Administration degree from the Kellogg School of Management at Northwestern University. John became a Certified Public Accountant while working for the Grand Rapids office of Deloitte & Touche, and was also a finance executive with Blue Care Network. He is a member of the Healthcare Finance Management Association.