JOB TITLE: Lead, Linkage to Care Specialist
DEPARTMENT: Social Services
REPORTS TO: Program Manager, HIV+ Adult Linkage to Care and Support Services
FLSA STATUS: Full-time; Non-exempt
The Lead-Linkage to Care Specialist will provide HIV-positive individuals with Early Intervention Services (EIS), Secondary Prevention Education (SPE), and Psychosocial Support (PSS), on an individual and group-level basis. Additionally, the Lead-Linkage to Care Specialist is responsible for linking individuals who test positive, have been recently diagnosed, have been referred, or are eligible transfer patients, into primary and HIV medical care.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Early Intervention Services and Secondary Prevention Education:
- Competently perform procedures for internal and external patient referrals in accordance with programmatic and organizational standards of conduct.
- Establish, develop, and maintain healthy professional relationships with all clients while appropriating strength-based treatment plans which include measurable goals and relevant discharge plans upon completion of EIS and SPE services. Treatment plans will include health education including, but not limited to:
- Antiretroviral Therapy (ART)
- Medical Appointment and Medication Adherence Counseling
- Treatment Naïve or Experienced
- Provide individualized services to all patients following a brief case-management model for up to six months, including at least three face-to-face meetings.
- Maintain individual caseload; ensure accurate tracking and documentation of all interactions including activities with patients within HBHC’s Electronic Health Records System and respective data maintenance records.
- Develop and maintain required records, reports and statistical data.
- Data entry including, but not limited to, day sheets, caseload tracking list, Master caseload tracking list, monthly reports, and CDPH surveillance reports.
- Organize and co-facilitate psychosocial support groups and other group services for HIV-positive patients.
- Routinely redevelop and update supportive and educational group curriculum for the following classifications:
- Newly Diagnosed – English Speaking
- Newly Diagnosed – Spanish Speaking
- Ongoing HIV Support
- Assess patient-identified financial, socioeconomic, and housing profiles and provide comprehensive internal or external referrals for supplemental or long- term resources as needed.
- Maintain records and other work-related materials in a clear and organized manner in accordance with programmatic and organizational guidelines and requirements.
- Attend meetings and trainings required by funders or requested by HBH or Program Manager to develop and maintain competence in performing essential job functions.
- Develops and maintains required records, reports and statistical data in collaboration with the Program Manager.
- Provide peer to peer navigation for PLWHA in accordance with funders or requested by HBH.Willingness to cover multiple sites as needed to facilitate coverage of hours of operation.
- Engage in ongoing, self-guided education.
- Other duties as assigned.
QUALIFICATIONS, KNOWLEDGE, SKILL REQUIRED:
- Bachelor’s degree in Health Education, Psychology, Social Services, Women/Gender Studies or a related field required
- At least two years of professional experience in a related field.
- Must have effective oral and written communication skills and be organized.
- Must possess HIV/AIDS/STI knowledge.
- Demonstrated interpersonal skills and ability to engage and work effectively with a diverse staff and client population required.
- Working knowledge of the impact of HIV/AIDS and other health-related disparities faced by the LGBTQ population.
- Bilingual: Spanish
- Identify with PLWHA to provide peer navigation of services.
- Experience with HIV/STI testing and counseling preferred.
- Space is limited and must be shared for most efficient usage.
- Occasional evening and weekend hours/events (department specific).
- Staff must be able to efficiently self-manage time with high regard to clinic hours of operations, scheduled patients, and HIV/STI testing clinic (department specific).
- Physical ability to effectively communicate with others, verbally and written; perform basic computer operations and other office functions, whether aided or unaided.
- Requires ability to speak audibly and listen actively.
- Requires ability to use computers, telephones and other office equipment.
- Requires ability to sit for extended periods of time.
- May require occasional bending and lifting up to 25 pounds.
- May require periodic travel.
HOW TO APPLY:
To apply for this position, please start the application process using the link below. Applicants should submit both their cover letter and resume together as the same document into our ADP system for consideration.
EQUAL OPPORTUNITY STATEMENT:
Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.