JOB TITLE: Behavioral Health Consultant 1 & 2
REPORTS TO: Manager, Behavioral Health Consulting
FLSA STATUS: Exempt, Full-time
LOCATION: Howard Brown 63rd Street and 55th Street
The Behavioral Health Consultant I and 2 (BHC1 & BHC2) provides targeted assessment, short-term intervention and brief follow up for youth and adult primary care medical patients. The BHC is an active primary care team member whose goal is to improve patient functioning, assist with the implementation of the primary care provider (PCP) treatment plans and support patients in achieving improved health outcomes. This includes, but is not limited to, assessment of needs and barriers to health, treatment planning, adherence counseling, lifestyle modification, referral to internal and external resources, patient psycho-education, treatment plan follow-up, relapse prevention planning, discharge planning and crisis management. The BHC will be housed in the medical clinic and will work hours that coincide with the hours of clinic operation. Services provided will follow professional standards and ethical guidelines. Howard Brown is an approved NHSC loan repayment site. Additional information can be found at: http://nhsc.hrsa.gov.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Screen youth and adult primary care patients, as requested by the PCP, and develop a plan of action to address presenting needs and assist with the implementation of the PCP treatment plans.
- Provide timely and succinct feedback to PCPs regarding consultation findings and recommendations.
- Offer and coordinate internal/external mental health referrals and community resources for primary care patients. Follow-up and monitor completion and outcomes of referral for at-risk patients.
- Assist PCPs to understand, develop and implement short-term mental health interventions to improve patient treatment adherence and achievement of health goals.
- Meets weekly productivity standards including, but not limited to, number of patient contacts per week.
- Will follow role assignments that are in alignment with the Patient Centered Medical Home Standards, and participate in all Patient Centered Medical Home efforts.
- Provide crisis assessment and intervention to primary care patients and other individuals presenting in crisis.
- Meets weekly productivity standards including, but not limited to, number of encounters per week.
- Support patients experiencing hardship, crisis, issues navigating to improved health outcomes.
- Coordinate crisis hospitalization plans for primary care patients or other individuals presenting in crisis and follow up with patients as necessary after hospitalizations.
- Schedule and conduct necessary follow up appointments for patients requiring short-term assistance.
- Document patient contact/progress concisely in the electronic medical record in accordance with policies and procedures.
- Coordinate and participate in interdisciplinary case conferences and staffings.
- Ensure the highest quality of care by working with an interdisciplinary team to: (1) develop and maintain program policies and procedures; (2) identify and eliminate barriers to care; and (3) participate in quality assurance activities, including chart reviews, program evaluation, staff development trainings, and outcome analysis.
- Propose and implement services that improve the health of the patient population.
- Supervise volunteers and interns working within the clinic setting.
- Attend and participate in all required meetings, including multi-disciplinary case conferences, departmental meetings, on-going trainings, group consultation and individual supervision.
- Maintain the highest level of patient confidentiality.
- Perform other duties as assigned.
BHC 1 & 2 QUALIFICATIONS, SKILLS AND ABILITIES:
- Current Licensure as LCSW or as a clinical psychologist (for BHC 2 only, not required for BHC 1)
- MSW in social work or related field or a doctorate in psychology or related field
- Minimum of two years of experience working within a medical/clinic setting
- Demonstrated experience in crisis intervention, brief counseling and psycho-education
- Prior knowledge and experience with clients who are HIV+ and with diverse communities, particularly the LGBTQ community
- Must be able to demonstrate strong communication, organization and written skills
- Knowledge of community resources
- Experience working with diverse communities, especially those impacted by HIV/AIDS
- Knowledge of health disparities, substance use and domestic violence issues within LGBTQ community
- Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions
- Prior experience supervising interns or volunteers
- Experience utilizing Harm Reduction and Strength Based approaches
- Skilled in Motivational Interviewing
- Bilingual English/Spanish and Deaf/HOH communication skills
Pleasant, collegial environment. Must be able to work evenings and Saturdays. Space is limited and must be shared for most appropriate usage. Must be able to work and communicate effectively with diverse staff and client populations.
HOW TO APPLY:
To apply for this position, please start the application process using the link below. Applicants should submit both their cover letter and resume together as the same document into our ADP system for consideration.
EQUAL OPPORTUNITY STATEMENT:
Decisions and criteria governing the employment relationship with all employees at Howard Brown are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender identity, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.